TickTack for Healthcare
TickTack for Healthcare: easier bookings, fewer missed calls
For clinics, dental and dermatology centres, physiotherapy, diagnostic labs and wellness centres. TickTack handles the front-desk questions so your reception team can focus on patients in the room.
How TickTack helps
Front-desk FAQs 24/7: services, doctors, timings, locations, parking and accepted insurance, answered from your own documents.
Appointment requests through a WhatsApp form (service, preferred doctor, date, time), or booked directly when your clinic system is connected as a tool.
Reminders and follow-ups: appointment reminders, post-visit check-ins and "time for your next session" nudges, with quiet hours.
Human handover for anything clinical. Restrictions keep the AI to admin questions, and staff take over in one click.
Privacy controls: sensitive form answers are masked, roles limit who sees what, and every action is logged.
Multi-branch: one number, AI and inbox per clinic, managed from one login.
Campaigns to opted-in patients for health check packages and seasonal offers.
The AI does not give medical advice or diagnoses. Clinical questions go to your staff.
FAQ
Will the AI give medical advice?
No. You set it to handle bookings and general questions only, and to hand clinical questions to your team.
Can patients reschedule on WhatsApp?
Yes, through a form or your connected booking system.