WhatsApp Catalog and Shop
Let customers browse and order inside WhatsApp
Key features
Catalog setup. Connect a Meta catalog or create one in TickTack. Add a shop icon to the chat and switch on the cart.
Products and collections with up to 11 photos, prices in AED, stock status and collections like "Best sellers" or "Eid gifting".
Send products one by one or up to 30 in one message, from the inbox, follow-ups, automations, or the AI when customers ask.
Anti-spam rules. The same product is never re-sent to the same customer, and out-of-stock items are never sent.
When a customer orders: the cart appears in the inbox, the lead becomes Hot and Qualified, the order counts toward campaign ROI, and your ERP or shop is notified.
Free WooCommerce plugin. One-button connect. Push products to WhatsApp, choose which side wins on differences, and receive WhatsApp orders in WooCommerce as "Pending payment", created exactly once.
Good to know: a WhatsApp cart is an order request. Payment and delivery are arranged through your shop or ERP.
See TickTack answer your own customers' questions.
Book a demo and we'll set up a test AI agent with your own menu, brochure or price list.