Call Recording Analysis
Every sales call transcribed, scored and turned into a lead
Key features
Your dialer sends recordings automatically. MP3, WAV, M4A, OGG, AMR, FLAC and more.
Transcript by speaker, summary, intent, sentiment, objections, next steps and agreed follow-up date.
Agent quality score out of 100 across greeting, needs discovery, product knowledge, objection handling, closing and tone, with what went well and what to improve.
The caller's lead is created or updated automatically.
Audio is deleted after 90 days by default. Transcripts and analysis remain.
See TickTack answer your own customers' questions.
Book a demo and we'll set up a test AI agent with your own menu, brochure or price list.