WhatsApp Business API
The official WhatsApp Business API, set up in minutes
TickTack connects your number to Meta's official WhatsApp Business Cloud API through a simple Facebook login. There is nothing to copy or paste, and no developer needed.
Connect the way that suits you
Connect with Facebook (recommended). Log in with Meta, pick your number, and watch a five-step checklist confirm each stage, from authorisation to a tested connection.
Keep your WhatsApp Business app (coexistence). Connect the number you already use. You keep chatting from your phone, the AI replies on the same number, and it steps back when you reply. TickTack imports your contacts and up to 6 months (180 days) of chat history.
New number or manual connection for businesses that already have Meta credentials. Credentials are stored encrypted and never shown again.
Instant connection check shows Meta's own error message if something is wrong.
Message templates, made easy
Templates are Meta-approved messages. You need them for campaigns and to message anyone after 24 hours of silence.
Create templates in TickTack and submit them to Meta. Choose Utility, Marketing or Authentication.
13 languages, including Arabic and English.
Headers with text, image, video or PDF. Buttons for quick replies, links and calls.
See status (Approved, Pending, Rejected, Paused), Meta's rejection reason and quality rating.
Multi-branch from day one
Run many numbers, one per branch or brand, from one login. Give staff access to one, some or all of them.
FAQ
Can I keep using WhatsApp on my phone?
Yes. With coexistence, you and the AI share the same number.
Will I lose my old chats?
No. TickTack imports your contacts and up to 6 months of history.
What is the 24-hour window?
WhatsApp allows free-form messages within 24 hours of the customer's last message. After that, use an approved template. TickTack handles this automatically.
See TickTack answer your own customers' questions.
Book a demo and we'll set up a test AI agent with your own menu, brochure or price list.